Cookie Policy

The COMA BALKAN doo website uses cookies and similar technologies to function properly, improve user experience and enable certain functionalities, such as visit statistics, display of Google maps and communication through available contact channels.

This Cookie Policy explains what cookies are, what types we may use and how the user can manage their choices.

What are cookies?

Cookies are small text files that a website can save on a user's device during a visit.

They enable the proper functioning of certain parts of the website, remembering certain user settings and collecting information about how the website is used.

Some cookies are necessary for the operation of the site, while others are used only with the consent of the user.

Necessary cookies

Necessary cookies enable the basic and secure functioning of the website.

They may be needed for website security, remembering user choices regarding cookies and other basic technical functions.

These cookies may be used without additional consent when they are necessary for the proper functioning of the website.

Statistical cookies

We use Google Analytics on our website to track visit statistics and better understand how users use our website.

Google Analytics may collect data such as:

  • visited pages;
  • duration of the visit;
  • approximate location;
  • type of device;
  • internet browser;
  • the way the user reached the website.

Statistical cookies are activated according to the user's choice through the consent management system.

Google Maps

A Google map can be displayed on the website to make it easier to find the company's location.

Google Maps is a third-party service and when loading it, cookies or other technologies may be used that enable the transmission of certain technical data to Google.

When user consent is required, Google Maps content may be blocked until the user consents to the appropriate category of cookies.

WhatsApp, Viber and contact functions

The website allows direct contact via phone call, WhatsApp and Viber .

The Chaty plugin is used to display these options.

By clicking on WhatsApp or Viber, the user may be redirected to a third-party service. These platforms may use their own cookies and other technologies in accordance with their own privacy and usage policies.

Manage cookies

We use Complianz | GDPR/CCPA Cookie Consent to manage user consent.

During the first visit to the website, the user may be shown a cookie banner through which he can:

  • accept certain categories of cookies;
  • refuse cookies that are not necessary;
  • adjust your settings;
  • later change the previously given choice.

Consent for cookies that are not necessary can be withdrawn at any time through the available cookie settings.

Third-party cookies

Certain functionalities of the website depend on third-party services.

This may include, but is not limited to:

Google Analytics – statistics and analysis of website usage;
Google Maps - location display;
WhatsApp – communication with users;
Viber – communication with users.

COMA BALKAN doo does not manage cookies set by third parties.

For more information about their data processing practices, the user should refer to the privacy and cookie policies of the respective service providers.

How long are cookies stored?

The duration of cookies depends on their type and purpose.

Certain cookies are deleted after closing the internet browser, while others may remain saved for a certain period of time.

The exact duration of individual cookies may depend on the settings of the services used and their providers.

Internet browser settings

The user can additionally manage cookies through the settings of his internet browser.

Most browsers allow:

  • overview of existing cookies;
  • deleting cookies;
  • blocking certain or all cookies;
  • setting notifications before cookies are set.

Blocking certain cookies may affect the proper functioning of certain parts of the website.

Privacy protection

More information about how we collect, use and protect personal data is available in our Privacy Policy .

The use of cookies and other technologies is carried out in accordance with the user's selected settings and applicable data protection rules.

Changes to Cookie Policy

COMA BALKAN doo may occasionally change this Cookie Policy due to changes in the website, the services used or applicable regulations.

The current version of the Cookie Policy will always be available on the coma-cnc.com website.

Contact

For questions regarding the use of cookies, you can contact us using the information available on the website:

COMA BALKAN doo
Banja Luka, Bosnia and Herzegovina
Web: coma-cnc.com
Email: info@coma-cnc.com